With the ActaMaps module, users can request an extensive set of maps and information for a parcel located in Belgium (Flanders, Brussels or Wallonia) via public web services of various authorities and agencies.

All that information is automatically bundled and delivered in a PDF document. External content (for example for heritage) are also added in separate PDF attachments if available.

Stop losing costly time with manual parcel enquiries. Let ActaMaps serve you. The information collected from each enquiry is automatically bundled and delivered in one PDF document. This way you achieve a targeted and efficient result in no time.

ActaMaps advantages

• Time-saving
• All-inclusive
• Digital & uniform
• Fast & automated
• Contractless
• Pay per enquiry
• Secure & worry-free

We know from surveying our customers / users that a manual parcel enquiry takes about average 30 to 60 minutes.

A search that is completed using the ActaMaps service takes no longer than one minute. In addition, each file is drawn up according a uniform layout. A fast and efficient alternative to manual work ...

ActaMaps can be used by any notary, real estate professional, surveyor or other sector-bound user where additional information needs to be investigated or included about a parcel located in Belgium.

ActaMaps, however, can only be used after an approved registration procedure. No account yet? Register here.

An ActaMaps account gives you access to the ActaMaps web application. Credits can be purchased through the general company account to perform ActaMaps enquiries.

It's also possible to create different employee accounts within the central company account, so that each employee has his / her own account.

After completing the registration form, your registration request will be validated. You will be notified by email when your registration request has been approved. From within this approval e-mail a password can be set to your account and your account will be ready for use.

Creating a new ActaMaps account is completely free of charge. After validation and activation of the account, the first 5 searches are free. Afterwards, 1 credit will be charged per (successful) ActaMaps enquiry, which are available at € 3.00 (excl. VAT) / credit.

Make sure that you check yout spam. Some email providers have a bit too diligent spam filters, which also block desired email traffic. If the e-mail cannot be found, you can contact us via the contact details to the right of this page.

The person who registered the company account within ActaMaps will become the main administrator of the ActaMaps (company) account. This main administrator manages the company profile as well as the users (add, modify and / or delete) associated with that company account.

To add an employee to the company account, the main administrator must have the e-mail, first name, last name and user role (administrator or user). When an employee is added, he/she will be notified by e-mail and can set his / her personal password from within the received e-mail in order to use ActaMaps.

Users are categorized according predefined roles:

• (Main) administrator ; management of users / charges credits / management preferences / searches & History / My Account / View Preferences
• User ; searches & History / My Account / View Preferences

Only employees who are identified as main administrator or administrator within the company account have the option to deny employee accounts.

Denial can be done by deleting (permanently) or 'deactivating' an account. Deactivated accounts can be changed bacl to 'active' at any later moment. Deleted accounts are permanent and not reversible.

Please note that email addresses cannot be changed after registration. All other user and company data are perfectly editable afterwards.

After entering the address or the CaPaKey of the parcel, ActaMaps groups the results of the enquiry together in a uniform PDF document and delivers it to your mailbox ... in less than 1 minute.

The ActaMaps service uses a whole series of external third party web services of which the availability cannot always be guaranteed.

Therefore, the status of the ActaMaps service can always be requested from within the application (or via this link ). An ActaMaps service availability indication is given.

Possible ActaMaps status:

• ActaMaps service available and stable.
  The ActaMaps service is available according to our latest insights. ActaMaps enquiries seem to be delivered correctly without any problems.



• ActaMaps service may not be stable
  According to our insights, there seem to be problems with one or more linked third part data / web services. Enquiries can be send, processing will take place when the ActaMaps service is available and stable again. The processing of pending ActaMaps enquiries can therefore take some time longer than expected.

The PDF document containing the results of an ActaMaps enquiry is kept 90 days. An unlimited number of copies can be downloaded during this period.

To be able to enjoy the ActaMaps service without contract, we use credits which can be purchased directly from within the application at € 3.00 (excl. VAT) / credit. With a new registration you will receive 5 credits (= 5 enquiries) for free. Credits are immediately available in the application after purchase (after processing the online payment).

No. With ActaMaps you only pay for what you use based on a credit system. Registration is also completely free of charge. Your first 5 credits are also totally free, as a gift, to get to know ActaMaps.

There may be times when a ActaMaps enquiry cannot be succesfully processed because certain third part services are unreachable or temporarily unavilable. If the service is still not available after 24 hours, the credit that was deducted for this enquiry will be refunded via the cashback principle. You will be informed in case this happens.

You can for ActaMaps credits using one of the following payment options:

• Bancontact
• KBC/CBC
• Belfius Direct Net
• ING Home'Pay

You can safely enter your payment details using secure SSL procedure. Together with Mollie we will ensure a secure online payment.

ActaMaps uses advanced security techniques for the safe processing of your online payment. All communication is encrypted using SSL to guarantee maximum security.

The online payment itself is done via Mollie (external payment provider). This means that ActaMaps does not have your confidential payment details at any time. ActaMaps also doesn't store your payment details at any time during the transaction.

After you make an online payment, your credits will be topped up and available immediately within the ActaMaps application. At the end of the month, a monthly invoice will be generated and delivered digitally.

Purchased credits remain valid indefinitely as long as the ActaMaps service is active and fulfilled.

No. Purchased credits can only be used in the ActaMaps application to perform enquiries. They are neither transferable nor refundable.

Credits can be purchased in bundles of 25/50/75/100 or 200 ActaMaps credits.

After logging in you will find the current ActaMaps credit balance. The history of your previous charges can be consulted via the menu 'History charges'.

If you use the ActaMaps service, the following personal data will be processed:

• First and last name
• Address details
• Telephone number
li>
• Email address
• IP address
• Other personal / company data that you have actively provided yourself; for example by creating a profile via the ActaMaps service.

Click here if you have forgotten your password. You will then be taken to a page where you can enter your e-mail address. Within a few minutes you will receive an email from us with the option to reset your password.

After logging in you can go to 'My account' and use the 'Change password' button to start the reset password procedure to change your current password.